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Policies

Policies

1. $3 off Military Discount for all retired and active with ID and do not carry to other group members. Military discount, type “military” into the promo code box and bring military id at the time of the game.

2. Should a group wish to have the entire game to themselves they must purchase tickets for all 10 slots.

3. We do not offer refunds, however, we can reschedule your game if you let us know at least 24 hours in advance that you cannot make it.

4. For the enjoyment of all our guests please refrain from bringing small children. These games can be scary and are intense. If you have brought a child above the age of 12 and they are too scared to go in they may stay in the waiting room accompanied by an adult while the rest of the group plays through. 

We have an age requirement of 12 and up in our Escape the Haunted Room due to the scare factor and game difficulty. The age requirement for Escape Pirate Island is 9 and up and is a great family-friendly game.

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